YOUTH FRIENDLY SERVICE DELIVERY
There was low demand amongst young people for SRH services. Despite the existing national standards YFS, it they are not widely available. To increase the availability of YFS, the UBR programme implemented several approaches. A YFS learning group was established, comprised of representatives of all partners, that worked towards a mainstreamed approach on YFS in all upazilas. A Standard Operating Protocols and Procedures were developed for all YFS Centres and Youth Centers of UBR.
UBR YFS in line with national quality standards was the training of partner health service providers on the provision of YFSRH services. Government health workers were also trained on the implementation of YFSRH services.
To monitor he quality of YFSRH services, a comprehensive assessment tool was developed as a joint effort of the YFS learning group and the Monitoring and Evaluation (M&E) group of UBR. A client exit interview tool was developed to monitor the satisfaction of young clients when accessing YFSRH services.
The YFS team focused on increasing demand for services among young people. This was done, for example, through Health Camps in Educational Institutes, where partners provide free treatment and counselling service to the students, distribute booklets on Menstrual Hygiene Management (MHM) and puberty, leaflets on YFS Centre information, business cards of the counsellors and student health card (to receive free health care at UBR YFS Center.